Join Our Team as a Part-Time Office Administrator at Floor Coverings International!
Floor Coverings International
Job Description
We’re looking for a dedicated, detail-oriented, part-time Office Administrator to help drive the success of our local franchise! In this role, you'll be the heart of our operations, ensuring everything runs smoothly—from scheduling and marketing to customer relations. We are a very small office and this role will report directly to the local owners.
Part-time position (Monday-Friday preferred) with possibility of Full-time as business grows.
What You’ll Do:
Marketing & Customer Relations
• Be the friendly face and voice of our company—build strong relationships with customers and ensure they have a seamless experience.
• Efficiently schedule appointments for our Design Associates.
• Assist in locating, planning and executing local marketing initiatives to grow the business, including social media.
• Represent Floor Coverings International at home shows and events (some evening/weekend availability preferred).
• Keep the office organized, tidy, welcoming, and running smoothly.
Office Administration
• Scan and email receipts and invoices to owners and bookkeeper.
• Keep job folders organized and additional filing.
• Answer incoming phone calls.
• Order office supplies and marketing materials, as needed.
• Receive and verify orders. May require forklift operation (training will be provided).
Project Coordination & Production
• Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders.
• Schedule and coordinate job installations between customers and installers.
• Keep customers informed on project timelines, updates, and any changes.
• Ensure clear communication with installers, including confirming scope of work and compensation before each job.
• Update Salesforce daily with job progress and schedules.
Who We’re Looking For:
✔ Strong communicator – especially over the phone!
✔ Organized & detail-oriented – you thrive on keeping things running smoothly.
✔ Multi-tasking pro – balancing different priorities is your strength.
✔ Self-motivated – you can work independently and take initiative.
Please submit resume to katy.kowalik@fcifloors.com
Part-time position (Monday-Friday preferred) with possibility of Full-time as business grows.
What You’ll Do:
Marketing & Customer Relations
• Be the friendly face and voice of our company—build strong relationships with customers and ensure they have a seamless experience.
• Efficiently schedule appointments for our Design Associates.
• Assist in locating, planning and executing local marketing initiatives to grow the business, including social media.
• Represent Floor Coverings International at home shows and events (some evening/weekend availability preferred).
• Keep the office organized, tidy, welcoming, and running smoothly.
Office Administration
• Scan and email receipts and invoices to owners and bookkeeper.
• Keep job folders organized and additional filing.
• Answer incoming phone calls.
• Order office supplies and marketing materials, as needed.
• Receive and verify orders. May require forklift operation (training will be provided).
Project Coordination & Production
• Collaborate with the Owner weekly to review recent sales, manage customer expectations, and oversee product orders.
• Schedule and coordinate job installations between customers and installers.
• Keep customers informed on project timelines, updates, and any changes.
• Ensure clear communication with installers, including confirming scope of work and compensation before each job.
• Update Salesforce daily with job progress and schedules.
Who We’re Looking For:
✔ Strong communicator – especially over the phone!
✔ Organized & detail-oriented – you thrive on keeping things running smoothly.
✔ Multi-tasking pro – balancing different priorities is your strength.
✔ Self-motivated – you can work independently and take initiative.
Please submit resume to katy.kowalik@fcifloors.com
